Ace Hardware in Bowling Green, KY Open now

Reviews about Ace Hardware

• ★ ☆ ☆ ☆ ☆

  August 28, 2020, by Azel Beckner
  I walked into the store yesterday, ,Sunday, 14 June. The First employee asked what I wanted. "I said , I want a tack". He lead me to the tacks and showed me the thumb tacks. I said I wanted a tack to replace my shoe heel taps with and I needed a rust proof tack of the appropriate size. He said that none of them were rust proof.. After he showed me several of the shiny tacks, I picked a black steel tack of the appropriate size. Then he asked if there was anything else I needed. I said I wanted a shopping cart. He pointed at the shopping carts by the front door. I walked up to the counter at the cashier station and requested the location of a shopping cart I could purchase. The cashier said the shopping carts were on Aisle 23. I wandered around the store looking for the shopping carts. I finally found a clerk and asked again if there was a shopping cart I could purchase. He said there was one in the back. I walked up the checkout counter and waited for him to bring up a cart. It was not assembled and still in the wrapping. I requested the clerks to assemble the cart and they said the assembler was not in and I would have to leave it with them until tomorrow. It cost $40. plus tax. I agreed and left the store but changed my mind and decided I would take the cart home in a taxicab. I went back in the store and requested the cart and asked the clerk to call a taxi. The cart was returned to the cashiers but the taxi cab company, Yellow cab would not answer the phone. I finally reached the Arrive safely cab for those who are drunk and should not drive. It cost me $10.00 and was a humiliating experience to be driven home in a drunk hauling wagon. The clerks were rude and inconsiderate.